Clients stop calling to ask "is my report ready?"
Client Portal gives every customer a login to submit test requests, see where their samples are and download signed reports and invoices. It carries your lab name and logo, and your front desk spends its time on samples instead of status calls.
Your samples
New test request| Sample | Description | Status | |
|---|---|---|---|
| FQ-26-04418 | Drinking water | Report ready | |
| FQ-26-04421 | Borewell water | Testing | - |
| FQ-26-04425 | Swimming pool water | In transit | - |
FQ-26-04421 progress
Capabilities on this station
Online test requests
Clients choose test packages, add sample details and print a request form to send with the sample. Reception scans it on arrival.
Live sample status
Requested, received, testing, review and released, updated from the bench as work moves.
Report downloads
Signed PDFs with QR verification, stored for as long as your retention policy says.
Release alerts
Email alert the moment a report is released, with a secure link that expires.
Client teams
A client can add colleagues by site or project, so a site engineer sees only their cubes.
Invoices and statements
Quotations, invoices and payment status next to the reports they belong to.
Built for the clients testing labs actually have
Housing societies, food manufacturers, contractors, hospitals and government departments all use the same portal, each with their own projects and permissions.
- Projects and sites under one client account
- Purchase order and work order references
- Bulk download of reports by project
- Trend view of a parameter across samples
Your lab, your brand
The portal shows your lab name, logo and colours on your own subdomain. Clients sign in with email and a one-time code, with no password to forget.
- Your logo and colours
- Your subdomain
- One-time code sign-in
- Access removed the moment you disable a client
Four steps at this station
Request
Client submits tests and sample details online.
Receive
Reception scans the request and the sample enters the lab.
Track
Status updates as tests move through the bench.
Download
Signed report released to the portal with an email alert.
Client Portal at a glance
About Client Portal
Yes. Each client gets a login for their organisation, and can add colleagues for specific sites or projects.
No. Client users are free and do not count towards your plan. Only your lab staff are billed users.
No. Each client account is isolated, and access is limited to the samples and projects assigned to that account.
Connected stations
Your lab's next report, signed in Futqual.
Every check on this report has passed. The only field left is yours. Start a 30-day trial and issue your first accredited test report from Futqual this month.
Issued to: Your laboratory